B2B Booking Engine

OTRAMS IS A ROBUST, SECURE AND HIGHLY CUSTOMIZABLE B2B BOOKING ENGINE DESIGNED TO SIMPLIFY TRAVEL RESERVATION AND MANAGEMENT.

OTRAMS is a robust, secure and feature-rich B2B booking engine customized for your travel business. Built on advanced technological infrastructure, we are constantly innovating to keep it updated and secure. We have more than a decade of experience in the travel domain and we are abreast with the latest market trends - this is translated to the software we develop. We work closely with our clients to develop modules that simply work. Our B2B booking system has all the essential modules included, you can adjust pricing and markup policies dynamically, display hotel rooms availability in real-time, manage credit limits, and manage cancellation policies and fees. We are partners with over 60 leading suppliers for you to pick and choose for turnkey integration in your system. You will save costs and increase efficiency with the high return on investment our system offers.
Feature-rich, Secure.
Everything your Travel Business needs!
  • 1. FRONT END USER INTERFACE

    AGENT INTERFACE

    • Agent Registration
    • Agent Login
    • Forgot Password
    • My Account
      • Manage Account Profile
      • Add Sub Agents/Sub Users/Operations Staff and assign relevant rights
      • Activate/Deactivate/Delete Sub Agents/Sub Users/Operations Staff
      • Manage Password
      • View Dashboard on Performance
      • Credit Distribution
      • View Reports

    HOTEL BOOKING

    • Search Hotels by
      • Destination (Country/City or Preferred City or City Name Search)
      • Travel Dates
      • Room Occupancy (Adult and Child) and No. of Rooms
        • Single Room Search
        • Multiple Room Search (Max 3 rooms)
      • Hotel Category (Rating)
      • Availability
      • Passenger Nationality/Country of Residence

    SEARCH LISTING

    • List View
      • Hotel Name
      • Hotel Category
      • Hotel thumbnail image
      • Hotel Description
      • Hotel Location
      • Cancellation Policy
      • Price breakup by night
      • Add to Quotation / Create Quotation
    • Map View (All Hotels on one Map)
    • Nightly Rates Display
    • Filter by Name, Rating, Price, Location
    • Sorting by Name, Rating, Price
    • View Quotation & Send Quotation by Email
    • Send Request email if No results found
    • Debug Mode to view Supplier/Rate/ROE/Mark-up for Developer/Admin
    • Differentiation in Normal & Dynamic Availability/Booking Notes, terms &
    • Modify Search/ Quotation for single as well as multiple destination

    BOOKING PROCESSING

    • View Selected Hotel Details
    • Add Passenger Names / Adult / Child
    • View Cancellation Policy
    • View Booking Rules / Notes / Terms
    • Price check and display price difference based on Last minute Rate and availability Check
    • Credit Check for Credit Agents
    • Permission check on "Allow to Book”, “Allow to book within cancellation Policy”, “Sub Agent
    • & Sub User Rights”
    • Send email on rate Change

    REVIEW AND CONFIRM BOOKING

    • Price, Availability and credit check just before finalisation of booking
    • Display Confirmation Page
    • Send email on rate Change after booking
    • Send email on booking process completion (Admin/Branch/Agent/Sub-Agent/Sub-User)
    • Upsell for other Services
    • Voucher Booking Option

    FLIGHT BOOKING

    • Search Flights by
      • Flight Type (One way/ Round trip/ Multi city)
      • Destination (From City/ To City)
      • Travel Dates
      • Class of travel (Economy/ Business/ First)
      • No. of travellers (Adults, Children & Infants)
    • Search Listing
      • List View
        • Flight Name
        • Flight Description
        • Flight itinerary
        • Fare rules
        • Baggage information
      • Filter by Airlines, Stops, Budget, Departure/Arrival time, Trip duration
      • Sorting by Airlines, Stops, Budget, Departure/Arrival time, Trip duration
      • Debug Mode to view Supplier/Rate/ROE/Mark-up for Developer/Admin
      • Differentiation in Normal & Dynamic Availability/Booking Notes, terms & Modify Search
    • Booking Process
      • View Flight Details
      • Add Passenger Details (Name, DOB)
      • Add Contact details (House no, Street, Town, Province, City, Country)
      • View Booking Rules / Notes / Terms
      • Option for payment gateway
      • Price check and display price difference based on Last minute Rate and availability Check
      • Credit Check for Credit Agents
      • Send email on rate Change
    • Review and Confirm Booking
      • Price, Availability and credit check just before finalization of booking
      • Display Confirmation Page
      • Send email on rate Change after booking
      • Send email on booking process completion (Admin/Branch/Agent/Sub-Agent/Sub-User)
      • Upsell for other Services
      • Voucher Booking Option

    TRANSFER BOOKING

    • Search Transfers by
      • Destination (Country/City or Preferred City or City Name Search)
      • Date
      • Passenger Nationality
      • No. of travellers (Adults and Children)
      • Transfer location (Pick up and Drop off location)
    • Search Listing
      • List View
        • Transfer Category
        • Transfer Thumbnail image
        • Transfer Description
        • Transfer Condition
        • Transfer Meeting point
        • Vehicle Information
        • Transfer Name
        • Maximum passenger/Maximum luggage
      • Debug Mode to view Supplier/Rate/ROE/Mark-up for Developer/Admin
    • Booking Process
      • View Selected Transfer Details
      • Add Lead Passenger Name
      • Select Pick up time/Pick up location/Departure time/Departure Location
      • View Cancellation Policy
      • View Booking Rules / Notes / Terms
      • Option for payment gateway
      • Price check and display price difference based on Last minute Rate and availability Check
      • Credit Check for Credit Agents
    • Review and Confirm Booking
      • Price, Availability and credit check just before finalization of booking
      • Display Confirmation Page
      • Send email on booking process completion (Admin/Branch/Agent/Sub-Agent/Sub-User)
      • Up sell for other Services
      • Voucher Booking Option

    TOUR BOOKING

    • Search Tours by
      • Destination (Country/City or Preferred City or City Name Search)
      • Tour Date
      • Passenger Nationality
      • No. of travellers (Adults and Children)
    • Search Listing
      • List View
        • Tour Name
        • Tour Category
        • Tour thumbnail image
        • Tour Description
        • Tour Location
        • Tour duration
        • Tour Operations (Language, Commentary)
      • Sorting by Price, Sightseeing name, Availability
      • Debug Mode to view Supplier/Rate/ROE/Mark-up for Developer/Admin
    • Booking Process
      • View Selected Tour Details
      • Add Lead Passenger Name
      • Select Tour Language
      • View Cancellation Policy
      • View Booking Rules / Notes / Terms
      • Option for payment gateway
      • Credit Check for Credit Agents
    • Review and Confirm Booking
      • Price, Availability and credit check just before finalization of booking
      • Display Confirmation Page
      • Send email on rate Change after booking
      • Send email on booking process completion (Admin/Branch/Agent/Sub-Agent/Sub-User)
      • Up sell for other Services
      • Voucher Booking Option

    CAR RENTAL BOOKING

    • Search Car on rent by
      • Location (From Location/ To Location)
      • Travel Dates (From date and time/to date and time)
      • Driver nationality
    • Search Listing
      • List View
        • Car Name
        • Car Description (AC/ Non AC, Size, Manual)
      • Filter by Car category, Door, Size, car list
      • Sorting by Car category, Door, Size, car list
      • Debug Mode to view Supplier/Rate/ROE/Mark-up for Developer/Admin
    • Booking Process
      • View Selected Car Rental Details
      • Select Insurance Options (optional)
      • Select Additional Accessories Options (optional)
      • View Cancellation Policy
      • View Booking Rules / Notes / Terms
      • Price check and display price difference based on Last minute Rate and availability Check
      • Credit Check for Credit Agents
      • Send email on rate Change
    • Review and Confirm Booking
      • Price, Availability and credit check just before finalization of booking
      • Display Confirmation Page
      • Send email on rate Change after booking
      • Send email on booking process completion (Admin/Branch/Agent/Sub-Agent/Sub-User)
      • Up sell for other Services
      • Voucher Booking Option

    PACKAGE BOOKING

    • Search Packages By
      • By Package Type
      • By Country/City
      • By Travel Date
      • By Package Nights
      • By Multiple Currency
      • By Recommended or Best Deal
    • Search Listing
      • Package Name
      • Package Thumbnail Image
      • Package Description
      • Cancellation Policy
      • Starting Price of Package
      • Sort By Price, Recommended, Best Deal
      • Filter By Package Name
      • More Details of Package
      • Edit Search Criteria
    • Booking Process
      • View Selected Package Details
      • Add Lead Passenger Name
      • View Booking Rules
      • Total No. of Adult & Child
      • Flexible Departure Date
      • Include Flights?
      • Any Special Request
      • Send a Package Request
      • Request received in Back office and then processed

    MISC BOOKING

    • Booking Process
      • Select Service type (Eg. tickets)
      • Add Passenger Name /Email Id /Reference
      • No. of travelers (Adults and Child's)
      • Add Destination details (Country and City)
      • Add Details about the service (Service requirement date/ No of units required/ special instructions)
      • Enter security token
      • Submit the form to send reservation request

    GROUP BOOKING

    • Booking Process
      • Add Passenger Name /Address /Country and City
      • Add group details (Group nationality/ Group type E.g.: leisure, incentive ,alumni)
      • Add booking details (Country and City/ Arrival date/ No of adults and children/ Budget per
      • person per night/ No of rooms)
      • Enter security token
      • Submit the form to send reservation request
    • Manage Bookings
      • Search Bookings by various Filters
      • View Booking Details
      • Add more services to a Booking
      • Cancel Booking
      • Voucher Booking
      • Print Booking Details
      • Print Voucher
        • Agent Logo displayed if Logo is uploaded
      • Email Voucher
        • Agent Logo displayed if Logo is uploaded
      • Add Note
      • Send Modification request/Send cancellation Request for within deadline booking
      • Send Message
    • Logout
  • 2. BACK END USER INTERFACE

      ADMINISTRATOR INTERFACE

    • Manage Agents
      • Add Agent (Credit / Cash)
      • Add Sub Agent / Sub Users
      • Search Agents (By Id, Code, Branch, Name, Username, Status, City etc.)
      • Activate/Deactivate Agents / Sub Agents / Sub Users
      • Assign Booking rights
      • Assign Suppliers, Mark-ups, and Buffer time for cancellation
      • View Activity Log
      • Send Registration Email
      • Send Activation Email
      • Assign Invoicing Policy
      • Advance Agents Settings
      • Payment Gateway Rights, Invoice Settings for Agents
      • Login as Admin to an agent account
      • Report Access Control for an agent
    • Manage Bookings
      • Search Existing Bookings
      • View type of service
      • View all booking details in a Row
      • View Agent and Supplier Paid Status
      • View booking details
      • Print Details
      • Modify Booking
        • Modify all information
        • Restrict emails to be sent on modification
      • Cancel Booking
        • Add Supplier Rate
        • Add Agent Rate
      • Force Cancel
      • Force Reject
      • Add Hotel Confirmation No.
        • Send email with booking details to Users with Hotel Confirmation No.
      • View Booking History
      • View Status History with IP, User and Status Memo/Notes
      • Add Note & Send Message
      • Force Confirm, Status History, Supplier Info, Booking Modification History
    • New Online Booking
    • New Offline Booking
      • Add Transfer Booking
      • Add Tour Booking
      • Add Misc. Booking
      • Add Hotel Booking
      • Add Group Booking
    • Accounts
      • Add Receipts (From Agents)
      • Add Payments (To Suppliers)
      • Add Credit Note
      • Add Debit Note
    • Reporting Dashboard
      • Graphical Reports for Business Intelligence
        • View Top Selling Cities
          • No. of Bookings
          • Value of Bookings
          • No. of Nights
      • View Top Agents
      • View Top Destinations on Map
      • Search to Book Ratio
      • View Performance
      • View total sales in Various Currencies
      • View Supplier Performance
      • View Yield / Status graph
    • Reports
      • Management Reports
        • Business
          • Hotels
          • Supplier
          • Country
          • Agent Wise
          • City
        • Supplier Performance
          • By Nights
          • By Status
        • Sales Manager Performance
    • Operations Reports
      • Agent Search Logs
      • Voucher
      • Daily ROE
    • Accounts Reports
      • Vouchers
      • Daily Sales
      • Customer Statement
      • Commissions
      • Agent Receipts
      • Outstanding
      • Invoices
      • Payment Gateway
    • Masters
      • Manage Countries
      • Manage Cities
      • Manage Hotels
      • Manage Room Types
      • Manage Room Categories
      • Manage Inventory Room Categories
      • Manage Locations
      • Manage Geo Tags
    • Mapping
      • Destination Mapping
        • Country Mapping
          • Auto
          • Manual
        • City Mapping
          • Auto
          • Manual
      • Hotel Mapping
        • Manual
      • Nationality
        • Auto
    • Package Management
      • Add / Search Packages Rate
        • By Packages Category.
        • By Multiple Country & City.
        • By Date Range / Rate Period.
        • By Package Nights.
        • By Recommended or Best Deal.
        • By Optional or Additional Tours.
        • By Day Wise Itinerary.
        • By Supplements.
        • By Includes & Excludes.
        • By Starting Price.
        • By Additional Information.
        • Add Cancellation Policy.
    • Back office Admin
      • Manage Back office Users
      • Manage Back office Profiles
      • Manage Back office Rights
      • Assign Users to Profiles
      • Manage Various Rights to Users
      • Manage Branches
      • Update Password
    • System Controls
      • Payment Gateways
      • FAQ
      • Manage Exchange Rates Manually
      • Manage Preferred Cities
      • Manage Nationalities
      • Manage Currencies
      • Newsletter
      • Email Settings
      • Special Request
    • CMS Content Management System
      • Progress Page Banners
      • Front End Banners
      • Interface Images
    • Contracting Module Hotels
      • Search Hotels
      • Add Rates
        • By Room Category
        • By Nationality / Market
        • By Room Basis
        • By Release Period
        • By Currency
        • By Weekday rate / Weekend rate
        • By Date Range / Rate Period
        • By Min Stay
      • Add Cancellation Policy
        • By Nights
        • By value
      • Add Supplements
      • Add Extra bed & Child Rate (As per Child Age Policy)
      • Manage Stop Sale / Free Sale
      • Inventory Allocation
      • Hotel Supplier Mapping
      • Manage Offers & Discounts (Early Bird, Stay/Pay, Long Stay, Discounts, Promotions)
      • View Allotment Map
    • Contracting Module Transfer
      • Add/Search Transfers
      • Add Rates
        • By Multiple Transfer selection
        • By Intercity Transfer
        • By Private/SIC Transfers
        • By Release Period
        • By Currency
        • By Different Vehicle Type & Model
        • By Additional Surcharges
        • By Date Range / Rate Period
        • By Market Profile
      • Add Cancellation Policy
        • By value/Percentage
      • Manage Stop Sale
      • Manage Location for Transfers
      • Transfer Supplier Mapping
      • Manage rates from Extranet
      • Mapping of Transfer Locations
      • Manage Trip Log
    • Contracting Module Tours
      • Add/Search Tours
      • Add Rates
        • By different slots & durations
        • By On Available Days
        • By Adult/Child Rates
        • By Release Period
        • By Currency
        • By Date Range / Rate Period
        • By Market Profile
      • Add Cancellation Policy
        • By value/Percentage
      • Manage Stop Sale
      • Inventory Allocation
      • Manage Special Offer
      • Manage Additional Service
      • Tour Supplier Mapping
      • Manage rates from Extranet
      • Manage multiple pick up & drop off points
      • Manage Trip Log
    • SUPPLIER EXTRANET
      • Same features as Manage Contracts with Limitations
    • AUTO PROCESSES
      • Auto Confirm or Reject On Request Bookings
      • Auto Cancel bookings on cancellation deadline (Non reconfirmed bookings)
      • Auto Recon Notifications
      • Failed Booking and Failed Cancellation Notification
      • Auto Update ROE from Xe.com (If service is availed)
      • Auto Cancellation Reminder email before 24 hrs of cancellation