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| "We are impressed with the way OTRAMS has worked for our business. For the first time, we have seen a feature rich, user friendly application that enables us to work faster and more efficiently without a huge cost attached." |
Amit Agnani,
COO, Clickotel.com |
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Software• Integrated Booking Engine with Multiple third party connectivity interfaces and customisable Secure Payment Gateways
• B2B and/or B2C System
• White Label Ready
• Developed on Open Source
• Technologies. Zero costs on third-party software.
• Other Services
• Supplier-B
• Interconnected modules
• Designed and maintained by our own IT staff |
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Simplicity• Powerful search capabilities by destination
• Sorting by best rates and availability using advanced filtration logic
• A simple 5 step booking process. Search -> Select -> Enter Pax Details -> Review -> Confirm.
• The average time taken to complete a booking is less than 2 minutes. Vouchers are delivered instantly. Vouchers can be accessed using a unique URL
• Last minute bookings possible online, including same day booking with instant and guaranteed confirmation
• Select and search from multiple room types
• Map View with all hotels on one map with a searchable map
• Detailed information on hotels with mapped routes as well as pictures where available
• Block agents from booking, vouchering, booking within cancellation policy
• Display date and time within agent selected time zone
• Cash agents can make payments using allotted payment gateway
• Credit agents can make payment for confirmed bookings at later date if credit limit is insufficient
• Display booking as On Request if the booking has failed
• View rates in Multiple Currencies with or without mark-ups
• Instant reservation confirmation by email. Receive formatted,html emails on each step of booking process. Get update emails on status changes. Get alert emails
• Booking modification without cancellation
• Auto cancellation if not vouchered within cancellation policy
• Map users with Custom profiles
• Independent Supplier module to manage properties, services and rates. Suppliers can manage their own inventories |
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Customisation• White Label ready
• Easy customization of interfaces and process flows
• Customisable Vouchers and Emails. Vouchers are posted with agent/sub-users logos
• Display date and time within agent selected time zone
• Credit and Cash facility to agents and sub-agents. Distribution of credit limit to multiple sub-users
• Rates in agent preferred currency
• Auto update of rate of exchange using web service on customisable periodic basis. One to one rate of exchange
• Supplier and Agent-wise mark-up on price and lead time with option to select suppliers for Agents
• Option to select payment gateways for Agents
• Allocate temporary credit limit to Agents
• Reverse mark-ups and commissions
• Set-off of commissions for Online Suppliers
• Set email preferences on receiving emails
• Branches module to divide work branch-wise
• SMS integration |
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Back Office• Integrated messaging module to exchange message amongst actors in the system
• Strong MIS reporting with Sales, Finance reporting. More than 15 key reports
• Integrated Live Help
• Integrated with Third Party Accounting Software
• Comprehensive importing module to import static data from supplier's live database at regular intervals
• Complete log of booking modification history
• Facility to push important system emails manually
• Export of important data in CSV format
• Exception reporting to administrator for critical failures on emails
• Allocation of agent to consultants
• Debug options in application to track rates, mark-ups and currency conversions
• Obtain bill by bill allocation |
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Security• Exception reporting to administrator for critical failures on emails
• Secure back office that can have rule sets based on IP, User name and Time of usage.
• Complete security to protect negotiated rates |
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Assistance• Dedicated IT Support Team with online help/assistance provided |
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Benefits• Reduced license cost and lower cost of ownership
• Highly customisable according to need
• Simple process flows for ease of understanding
• Reduced man power. Greater volumes. Faster turnaround times. Higher profits.
• Build brand loyalty using White Label Integration
• Attend to customers even during non-working hours
• The best rates translate to strengthened customer loyalty
• Increase your reach by distributing your inventory across global markets
• Increase your reach through branches and sub-agents
• Complete control over inventory and operations
• Secure back office
• Automated processes help you concentrate on your business |
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