Flights

• How does the new Flight pricing fee works if my guest has multi-city or multiple stop flights?
• Flights Transaction fee of 1USD per sector, how does this work?
• When will Qtech be NDC compliant?
• For airlines group series may or may not always come from API, how can we assist in case of offline adding rates.
• In case of Flight consolidator integration will the system allow auto issue, void, refund, re-issue? or this scenario is only possible in case of aggregators
• Is there a way we can apply 2-mark ups?
• Do we provide GDS for non-IATA customers?
• Why does the user have to bear the GDS fee?
• How do I get a flight reservation system if I am a non-IATA agency?
• Do you have Multicity flight booking option?
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Mobile App

• Can we have 2 mobile apps one for B2B and one for B2C?
• What if we have a mobile application already up and running, and want to add the booking engine field in our app will you be able to help us with that? If yes, what all you need from us? 
• App store doesn’t allow to have multiple app under one company name, how will Qtech help us in this case?
• Can we use both B2C and mobile App on the shared hosting without go to the dedicated hosting? 

Monetization

• In case somebody wants to buy the ‘White Label’ then what will be a charge?
• Can we have both B2B & B2C with each of them connected to a different domain?
• Is there a commission display for B2B agents? 
• What will be the additional White Label cost?
• Difference between Sub-Agent and GSA and White label
• Does API allow data updates? 
• Does the admin user of the back-office have the ability/possibility to enable/ disable services or suppliers between B2B/B2C both systems separately? 
• Is the system provided multilingual?
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Payments

• Are the Payment channeled to you first and then do we get our commissions through you?
• Will the customer be able to use their own credit card on website?
• What guarantee can you give that the payments will be secure?
• Do you have special prices with different gateways or we have to do it on our own?

Pricing

• What is included in onetime setup Fee?
• Is there any exit charge?
• Will the Return of 1.5% Be Well Defined After Net Sales?
• What does Monthly Maintenance include?
• Why do you have a Transaction Cost?
• Will there be an annual fee charged to me?
• How long this plan is valid? What happens if the plan is discontinued?
• Is it 1.5% from the total revenue or total sales?
• Is the 1.5% based on the gross or the commissions we get?
• Do we need to pay 1.5% for flights as well?
• Will the contract mention that this module will be there for life time? 
• How long do we have to pay transactional charge of 1.5%?
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Services

• Can we get Dynamic packaging module? 
• Is the UI customizable?
• Is the hotel content editable?
• Is integration of chat or WhatsApp API possible? 
• Is the go system support multi language and currencies? 

Suppliers

• Can we add few recommendations - like trips on the home page?
• Will there be single integration to both B2B and B2C systems? And possibility to enable/disable services or suppliers between both systems separately?
• What is the probability of integrating new suppliers?
• Who will be owning the rights to content?
• How many suppliers can be integrated?
• 2. Can you suggest suppliers that offer good rates?
• 6. Can you help us integrate 3rd party supplier for loyalty module through which we can offer gift vouchers to our customers?
• 7. Can we have segregated set of suppliers branch-wise?
• 8. Can we assist the client with the integration of suppliers other than available from our partners lists?
• 9. Is there a cost of changing the supplier?
• 10. Are there automatic updates available?
• 11. Will there be upgrades on Performance, Speed, Security?
• 12. Can we add live chats? 
• 13. Can we have micro-sites?
• Does the platform come with inventories from the list of suppliers listed on the partner’s page?
• Are there any charges to integrate the supplier?
• We have a payment gateway of our own and also an SMS gateway. Is it possible to be integrated? 
• Do you have supplier agreements signed on our behalf or we have to have sign our own suppliers?
• Most suppliers charge for the API credentials? Do we need to pay them also to the suppliers already integrated on your platform?
• Are Channel Managers/Switches available?
• Is the supplier price net?
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System Set Up

• Can I get 2/3 email ids linked to my domain?
• How you can manage currency for both the offices booking 1 in UAE and 1 in Afghanistan
• Can you disable the google reCAPTCHA application? 
• Can you assist us with Duo authentication app? 
• Can we get the access to check the server performance?
• How many times the Map view will be updated? 
• OTRAMS GO plan offers shared or dedicated hosting? 
• Can we host the server in our cloud? 
• Will be getting a demo of the system? 
• Who will own the rights of data protection? Hope you will have no right to data mining? 
• It is possible to use 2 currencies at the same time? 
• Can we integrate SMS features? 
• Which mails processor we are using? 
• Can you share your compliance and security details? 
• What do you use for languages instead of google? 
• How to create some static pages on the website that can be used for other products offering to customers, also the customization of the banners that is built for special packages?
• Can we add more than 1 Office Ids?
• Are Promo Code/Discount Coupon available?
• Will you provide role-based access?
• How long does the product take to implement or go live? 
• Do we create a test environment before going live?
• What is the speed of our booking engine?
• If we already have a running website, then how to shift to your system?
• How are you covering the cost of Hosting? 
• Will the results impact on having a shared server? 
• In case of updates or improvements on the system or technology will it be included or directly offered?
• Where is the server hosted?
• What is your financial charges model for customization requested to the software?
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Training and Support

• Will there be any advertising and marketing rights/support?
• What will be the process of training and after training if my team needs the assistance? 
• Will you offer support on a presentation during pitching for new clients?
• Do you have 24x7 support? 
• Will there be dedicated staff from Qtech to take care of support and inquiries after signing & going live?
• What about support SLA, escalation matrix, support structure?
• How good is the support in case something happens?
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Xtras

• Is there going to be a custom design for the website or is there a fixed template?
• How does loyalty program work, and discount coupons?
• Who owns the technology vs who owns the content?
• Where will the Intellectual Property rights be covered?
• What happens if the business grows and you as the owner of the software sell your Company in India?
• Who will own the source code and control?
• Many tech companies have limited users and charge accordingly to the clients; however, Qtech does not have such restrictions. What is the reason for this?
• Can we choose the destinations that we want to sell?  
• Can you help us change the user experience? And what are your limitations? 
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